Why a room refuses your booking
Book is greyed out, or a red line sits above it. Each refusal is a rule somebody set on purpose — what the five you are most likely to meet actually mean, and who can change them.
Book stays greyed out until the form is both complete and allowed: something required is still empty, or the booking is being refused just above the button. The refusals you are most likely to meet:
| What it says | What it means |
|---|---|
| Conflict with … | The room is taken for part of your period. |
| “you have another booking” | You are the clash, not the room. |
| “…only allows bookings within 60 days” | Too far ahead — see Limit how far ahead people can book. |
| “This resource only supports walk-in bookings.” | This room is taken at the door, not in advance. |
| “…is not allowed to book as out of business hour” | Outside the hours the room is available. |
A booking placed past the room's window, with Book unavailable.
A refusal is not a fault to report — every one of them is a rule somebody set on purpose, and the room’s own settings decide which apply. The form that produces them is walked in Book a meeting room.