Events

An event is something you open to a crowd. A booking reserves a room for the people you name; an event publishes a happening, lets people sign themselves up for it, counts how many said yes, and gives each of them a code to show at the door. The two live side by side — an event usually reserves a room as well — but they answer different questions, and the manual keeps them apart for that reason.

This section is written for the person holding Event manager. It covers the programme as a whole: who is allowed to create events, what the company’s events look like to the outside world, and the emails and passes that go out in your company’s name. Building one particular event is somebody else’s job, and it is documented in the User guide.

Internal and external are one decision, made twice

Every event is opened to two audiences independently. Internal is your own staff, who find it in the app and sign up with the account they already have. External is everybody else, who find it on a public page and fill in a form.

An event can be open to one, the other, or both — and the two carry different settings, different registration windows, and different consequences. A staff town hall never touches a public page at all. A customer open day never appears on a colleague’s event list. Getting this wrong is the commonest reason somebody reports that nobody can see their event.

What you own, and what a coordinator owns

You decide what is possible. Whether public event pages exist at all is a company-wide switch, and so are the sections those pages show, the wording after someone registers, the company terms, and the design of the wallet pass. An Event coordinator then decides, per event, how much of that to use.

The line is worth knowing because it only runs one way: a coordinator cannot switch on something you have turned off. When a coordinator says their event page is dead, the first thing to check is a setting on your side, not theirs.

Creating is not editing

Event manager lets you create an event and delete one. It does not, on its own, let you change one — events are edited by their team, and opening one for editing adds you to that team as an editor. Publishing, pausing and closing happen there too, not from the list.

That surprises people, and it is deliberate: an event has an owner, and the console does not quietly edit around them.

What this section does not cover

• Building and running an event — filling in the details, inviting people, and checking them in at the door. That is the coordinator’s job and it happens in the app, so it is in the User guide.
• Joining one — how an employee finds an event and signs up is in the User guide too.
• The screens in the lobby that advertise what is on today. Those are signage widgets, and they are documented under Signage.