Check visitors out automatically at the end of the day
Configure a visiting policy to automatically check out remaining visitors and mark absent invitees as No show at a scheduled time each day.
At the configured time in each building's local time zone, visitors still in Visiting status are changed to Left, visitors in Await status are changed to No show, and visitors who already signed out are unchanged.
Visitors who leave without signing out at reception remain in Visiting status indefinitely unless you enable automatic check-out. Use the Automatic badge status change card on a visiting policy to automatically change remaining Visiting badges to Left and unarrived Await badges to No show at a scheduled time each day.
1. Open the Visiting policy tab
Open the visiting policy for editing. The policy settings are divided into tabs on the left (Visiting policy, Vehicle registration, Invitation & approval, Others, and Locations). The Automatic badge status change card is at the bottom of the first tab, Visiting policy.
The Visiting policy tab on the left navigation rail.
2. Turn on Change to left
Scroll down to the Automatic badge status change card and turn on Change to left. When enabled, any visitor badge still in Visiting status is automatically checked out and set to Left at the configured time.
Automatic check-out deactivates the visitor badge and triggers the same post-check-out actions as a manual sign-out at the reception desk.
The Change to left toggle at the bottom of the Visiting policy tab.
3. Set the daily check-out time
When Change to left is turned on, the Time of day field appears. Offision evaluates this time in each building’s local time zone in 15-minute intervals (for example, 09:07 runs during the 09:00 sweep, and 00:00 runs at midnight).
Choose a time when your building has closed for the day. The daily sweep does not check individual visit end times; when it runs, every visitor currently checked in is signed out, and the sweep time is recorded as their check-out time.
The Time of day field, evaluated in each building's local time.
4. Optionally turn on Change to no show
On the same card, turn on Change to no show and set its Time of day if you want invited guests who never checked in (Await status) to be automatically marked as No show. Without this setting, unarrived invitations remain in Await status on the reception list.
5. Assign the policy to your buildings
Open the Locations tab on the left rail and select the buildings governed by this policy. Each assigned building runs the daily sweep at the configured time in its own local time zone. Buildings without a visiting policy are never swept.
A single policy time of 22:00 closes Hong Kong at 22:00 HKT and London at 22:00 GMT, while buildings not assigned to a policy are not swept.
Selecting the buildings governed by the visiting policy.
Click Save. The policy takes effect on the next scheduled sweep.
Verify the status change
Check the reception visitor list the morning after the configured sweep time. Visitors who remained checked in should show Left with the sweep time as their check-out timestamp, and unarrived guests should show No show. If a visitor still shows Visiting, verify that their building is assigned to the policy under Locations and that the configured time has passed in that building’s local time zone.
Scope and limitations
- Runs once per day, not per visit: The sweep runs at the policy’s Time of day, not when an individual visit’s scheduled end time passes.
- Does not track physical exit: Only a manual sign-out records the exact time a visitor walked out. See Check a visitor in by scanning their code.
- Does not set Overstay status: The scheduled sweep only sets Left and No show.
- Preserves visit records: Automatic check-out closes the active visit without deleting it. If a visitor is still on site after the sweep, reception can check them in again.