Visitor welcome widget
Greet arriving visitors by name on the main stage or through a building-wide or screen-specific takeover. This board only needs the screen identity in the lobby QR code, and Location filters buildings rather than meeting rooms.
The Visitor welcome widget greets each arriving visitor on the main stage with their name and company. When no visitor is arriving, the screen shows your company logo, welcome headline, and an optional clock. Offision also uses Visitor welcome when a visitor-arrival takeover interrupts the main stage.
When a visit includes a meeting room, the visitor card shows that room name. If the visitor checks in by scanning this screen’s QR code, the screen briefly shows the destination floor map before returning to the welcome view. See Show a visitor the way to their room.
An arriving visitor greeted by name on the main stage.
Supported slots: Main stage
Widget settings
The four visual styles on the widget settings panel. Ambient aurora is the default.
Select Design directly on the main widget panel. Open Welcome message and Visitors below it to edit text and visitor filters.
| Setting | Description | When to change it |
|---|---|---|
| Design | Selects the visual style: Ambient aurora, Hello script, Contact poster, or Editorial. | Pick the layout that fits your lobby. Use Hello script for a warm greeting, Contact poster for portraits, or Editorial for a minimal layout. |
| Welcome title | Sets the main headline in each display language. Blank uses the built-in greeting. | Enter your custom company welcome headline. |
| Welcome message | Adds a subtitle line below the headline. | Add check-in instructions or a short welcome note. |
| Multilingual welcome | Shows a band of greetings in multiple languages on the idle welcome screen. | Turn on for lobbies that welcome international guests. |
| Company logo | Selects the idle-screen logo: None, System logo, or Custom upload. | Select Custom upload when this screen needs a different logo from the system default. |
| Logo image | Uploads the custom logo image when Custom upload is selected. | — |
| Show clock | Shows the current time and date on the idle screen. | Turn off to show only branding on the idle screen. |
| Show | Selects Checked-in visitors or Upcoming visitors. | Select Checked-in visitors behind a reception desk, or Upcoming visitors at an entrance. |
| Show minutes before appointment / Show minutes after appointment | Sets how many minutes before and after an appointment an upcoming visitor is greeted. Shown when Upcoming visitors is selected. | Adjust if guests often arrive early or late. |
| Keep showing seconds after check-in | Sets how long a greeting stays on screen after check-in. Shown when Checked-in visitors is selected. | Increase if guests walk a longer distance past the screen. |
| Greet | Available only in takeover settings: All visitors (every check-in in the screen’s buildings) or This board only (guests who scanned this screen’s QR code). | Select This board only when multiple screens share a lobby and each screen should greet only its own check-ins. |
| Seconds per visitor | Sets how long each visitor greeting stays on screen when multiple visitors match at once. | Adjust for busy lobbies where several guests arrive together. |
| Location | Selects which building’s visitors are greeted: Follow device location, All buildings, or Choose…. | Keep Follow device location so each screen greets visitors for its own building. |
| Limit visiting types | Reveals Visiting purpose and limits greetings to the selected purposes. | Turn on to greet clients while excluding contractors or deliveries. |
When a new visitor checks in, their greeting appears right away ahead of any visitors already rotating on screen.
The Visitors page on the regular widget selects buildings. Greet appears in takeover settings, shown below.
Greet only visitors who checked in through this screen
Set Greet to This board only inside the Visitor welcome takeover to greet only guests who scanned this screen’s lobby QR code. Open the main stage’s Takeovers section, select Visitor welcome, and open Visitors. Greet is available when Show is set to Checked-in visitors.
You must also turn on Print visitor badge label in this screen’s visitor-registration QR settings. That option embeds the screen identity in the QR code. Check-ins completed at reception, with an invitation pass, or on another screen do not identify this board. Check the takeover prerequisites before using this filter.
The Greet setting on the Visitor welcome takeover's Visitors page when Show is set to Checked-in visitors.
Can only meeting room A’s signage screen welcome its visitors?
No. Location filters visitors by building, not by destination meeting room. Assigning a signage screen to meeting room A does not limit its welcome takeover to guests invited to room A. This board only checks which screen QR code the guest scanned during check-in, not which room they are visiting.
Scope and limitations
- Visitor invitations and check-in: Manage invitations, check-in rules, and visitor logs in Visiting.
- Interrupting other stage content: Placing Visitor welcome directly in Main stage shows it all day. To interrupt another widget only when a guest arrives, turn on the visitor-arrival takeover.
- Device building assignment: Follow device location uses the building assigned to the player in Devices. For complete lobby setup steps, see Set up a lobby screen for visitors.