Make rooms available to guests

Why use this feature

Choose rooms that staff can actually support for this audience. Page membership defines the offered selection; a guest-booking licence permits that room to be offered publicly. Together they prevent an internal-only room from appearing simply because it exists in the organisation. For example, offer a staffed client room while keeping a staff project room outside the guest page.

1. Open the page

From the overview, edit the page and open Room. Under the room list, choose Edit and select the rooms to offer. Adding a room to this page does not remove it from other pages or from staff booking. Save the page after changing its membership.

2. Set the guest experience

An unlicensed room is absent from the guest page even when selected. Ask a licence manager to use the licence assignment action, review the rooms and available allocation, and confirm the assignment. Treat licensing and Apply room booking rules as separate decisions: the latter adds room policy checks but does not replace the licence. Saving the page automatically assigns spare guest-booking licences to its rooms where available. If the pool is exhausted, the page can still publish, but an unlicensed room stays hidden until a licence is assigned. Removing a room from a page does not release its licence.

3. Check the result

Open the published link signed out. In room-first flow the room should appear; in time-first flow choose a free time before checking the room list. Make one valid test request and compare its reference in the calendar. If the room appears but the time is refused, investigate schedules and room rules rather than adding it repeatedly.