Limit how many people can join

One number covering both audiences, whether to publish it, and the ceiling your licence puts above it.

Updated 27 Aug 2026

Enable maximum participant limit puts a ceiling on how many people can register. Leave it off and the event takes as many as turn up.

The cap sits at the foot of Config & rules, with its own switch.

The cap sits at the foot of Config & rules, with its own switch.

One pool, both audiences

The number covers colleagues and external guests together. There is no way to hold back seats for one side — if you need to guarantee places for your own staff, invite them before you open external sign-ups, because an invited place is already taken.

Whether to show it

Display maximum participant limit publishes the count, and guests then see N places left on the public page.

On a popular event that creates useful pressure. On a quiet one it advertises that nobody is coming, which is rarely what you want a fortnight out. It is one switch you can change at any time, so turning it on once the event has filled a little is a perfectly reasonable tactic.

On a series event

Capacity applies per section, not across the series. Twenty on a four-section course is twenty each time, which is usually right — each session has a room — but it is not what people assume when they type the number.

Freeing a place

Only cancelling somebody’s registration gives a seat back. Marking them as a no-show afterwards does not, and neither does the event ending.

That matters when a full event has a waiting list: to let the next person in, you have to cancel the one who dropped out rather than leaving them on the list.