Invite people and see who's coming

Three ways onto the list, what each one sends, and why inviting is the only way to be sure somebody has a ticket in their inbox.

Updated 27 Aug 2026

Participants on your event is who is coming, and where you add people yourself.

The participant list, with each person marked internal or external and carrying a status.

The participant list, with each person marked internal or external and carrying a status.

Three ways onto the list

Add participants picks people one at a time — colleagues from your directory, or guests by email address.

Import participants takes a file, for a list that came from somewhere else. It reads email, name, title, department and phone, and skips rows with a bad address or somebody already on the list — so re-importing a corrected file is safe.

They sign themselves up, if you have opened the event to them.

What adding somebody actually sends

Adding a participant creates their place and their pass, and sends them the registration email. Their status then reads Pending send invitation until you send it — which is the state to expect on an event that is not published yet, not a failure.

Resend invitation sends the same email again and mints the pass afresh. Use it for anybody who deleted theirs.

Reading the list

Each person carries a status: Pending send invitation, Invitation sent, Attended, No show, or Invitation cancelled.

Invitation cancelled is the only one that frees a place. Marking somebody as a no-show afterwards records what happened but does not give the seat back, which matters on a full event with people waiting.

Taking somebody off

Cancel them rather than deleting. Cancelling keeps the record — useful when they ask later whether they were ever registered — and it is what releases the place.