Run the visitor day from your home page

Reception shows one day of visitors for the buildings you staff, and the whole job is on this one page: every visitor expected today, everyone already inside, and everyone gone, each carrying the action that moves them along. The date at the top is the day on screen — everything below it, including search and every count, belongs to that day only.

The five states

Every visitor is in exactly one, and the card says which:

• Await — expected, not here yet. The card offers Check in.
• Visiting — in the building. The card offers Check out.
• Left — checked out. Re-enter covers the visitor who returns from lunch; it does not create a second visit.
• No show — the day ended and they never came.
• Overstay — still inside past their expected leave time. This is Visiting with a warning colour, not a different state to resolve: check them out normally when they leave.

The last three are mostly the system’s work — an administrator’s policy can sweep the day’s stragglers to Left and No show automatically — so an evening of manual check-outs usually means that policy is simply not switched on.

Finding one person fast

The search box matches on code, name, email — it is where a scanned code lands too, so a handheld scanner and a typed name end in the same place. Beside it, filters narrow the list by building and by state, and the two small buttons switch between card and list view. If someone is missing, check the date first: a visitor for tomorrow is on tomorrow’s page, not today’s.

What each card can do

Beyond Check in and Check out, a visitor’s card carries the smaller tools of the desk: print or download their badge, Edit memo for a note the next shift should read, and View photos where the visiting purpose collects one. Above the list, Register walk-in visitor takes the person with no appointment, Schedule upcoming visit books one for a later day, and More actions holds the day-level tools — the on-site list and its export, export of the day, printing every badge at once, and the label printer connection.

What this page does not control

What a visitor is asked — the form, the photo, the surveys, the badge design — is configured per visiting purpose in the admin console, under Visitor management. Inviting a visitor is the employee’s own job, from their app; the desk receives the visit, it does not create the invitation.