In Offision

Problems you recognise Front desk

Reception registers them on the spot

Someone arrived with no invitation. Reception opens a walk-in form in Offision; saving it checks them in. They do not need a code.

Illustration of hotel reception staff showing a guest the way

In Offision

How Offision registers a walk-in

If nobody invited them, they cannot use the kiosk. Reception opens a walk-in form on the desk page, fills in the host and the visit type, and saves. Saving checks them in — same visitor record as an invited guest, no second step, no code required.

Read in Help Center: Visiting

Common questions

Can someone arrive with no invitation?

Yes. Reception registers them as a walk-in. The form admits them as it saves — there is no second check-in step.

Illustration of hotel reception staff showing a guest the way

Smiling workplace professional in front of an office floor plan schematic

Part of a larger guide

They turned up without an invitation

The lobby's worst minute is a guest with no code and a host who thought Outlook was enough.

Full article ›

Any employee can invite a guest

Offision lets the person expecting the guest send the invitation. The guest arrives with a code; reception already has them on the list.

Read this guide ›

Each visit type has its own form

Offision attaches a form to each visit type. An interview and a courier do not answer the same questions.

Read this guide ›

Invite them to the building, not just the meeting

Offision treats an Outlook attendee as a meeting guest until someone invites them to the building. Then reception and the kiosk can see them.

Read this guide ›

Next step

See it against your own rooms

Walk through your estate, your booking rules and your calendar setup with our team — or start free and try it on one floor.

Book a demo Start for free

(+852) 5538 3410

Offision is a leading platform for creating connected workspaces, empowering businesses with innovative solutions for digital signage, room booking, visitor management, and more. Our mission is to streamline office workflows, enhance productivity, and foster collaboration through intuitive design and seamless integrations.

Experience the future of workspace management with Offision.

Download on App Store

Get it on Google Play

©2026 ONES Software Ltd. All rights reserved.