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Support team's hours of operation
Support team's hours of operation
Monday to Friday from 09:00 – 18:00 (Hong Kong Time Zone), except Hong Kong public holidays.
First Response SLA
First Response SLA
24 hours
Create a support case
Create a support case
In the user app, click "Ask question" in "Offision support" tab.
Email support
Email support
Documentation
Documentation
Support phone number
Support phone number