In Offision

Problems you recognise Floor space

Put every request in one service queue

Offision puts tea, chairs and mid-meeting help in one queue with New, In progress, Finished and Rejected — an owner, not a chat thread.

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In Offision

How the Service queue works

Every request lands as New, is assigned to service staff — by hand or to whoever has least on — and moves through In progress to Finished, or Rejected. Staff are notified the moment it appears. Chat threads cannot do that: they have no owner, no timer and no state both sides can see.

Read in Help Center: Service

Common questions

No. Ticketing is for something broken that should stay tracked until it is closed. Service is tea, cleaning, setup and help attached to a booking — delivered, then done.

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Smiling workplace professional in front of an office floor plan schematic

Part of a larger guide

The tea never arrives

Room service is the hospitality moment people remember. Most offices still run it on a chat thread and a shout down the corridor.

Full article ›

Order tea with the booking, or during the meeting

Offision splits booking services (ordered with the room) from in-use services (asked mid-meeting). Set up both if people need tea either way.

Read this guide ›

Give service staff a queue in the app

Give them the Service staff permission. Offision adds a Booking service page — the full queue, with filters, attachments and a reply the requester is told about.

Read this guide ›

Finish on the panel, reply in the app

The pantry panel is for speed — four taps and it is done. Write back from the Offision app when the meeting should be told the tea is on the way.

Read this guide ›
Next step

See it against your own rooms

Walk through your estate, your booking rules and your calendar setup with our team — or start free and try it on one floor.

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Experience Center
Room 1501, 15/F, Orient International Tower, 1018 Tai Nam West Street, Cheung Sha Wan, Kowloon, Hong Kong
(+852) 5538 3410
Contact us today for detail at hello@offision.com or

Offision is a leading platform for creating connected workspaces, empowering businesses with innovative solutions for digital signage, room booking, visitor management, and more. Our mission is to streamline office workflows, enhance productivity, and foster collaboration through intuitive design and seamless integrations.

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