Guest booking

Let people book a room without an account

Publish a page for clients, members, or visitors. They choose a licensed room and a time, send their details, and receive a confirmed booking or a request your team can review.

A glass-walled conference room with a long wooden table and mesh chairs, city skyline beyond the windows, and people working in the office next door.
What it is

A page for people without an account

Share a link, or put the page on your site. They pick a licensed room and a time — no Offision account. You choose the rooms, the hours, and whether the booking is confirmed at once or waits for your team.

Design tab with style thumbnails, a logo, a green banner, and colour swatches next to a live preview of the room list.
The page

Brand, language, and where the page lives

Choose a coordinated style, or set colours, type, logo, and banner yourself. Enable the languages guests should see. Share a direct link, a prefilled link, or embed code for your own site.

Confirm page for Meeting room A with room hire of HK$200, a HK$500 deposit, and a HK$700 total. A magnifier circles When guests pay, set to In advance, matching the highlighted control in the payment editor beside an Attach a PDF field.
The price

Rates, deposits, and proof of payment

Add a plan in a currency and assign the rooms it covers. A room on no plan can show as free. A deposit is part of the total. Proof gives staff a file to check; it does not confirm that the transfer has settled.

Ordinary review leaves 09–10 available while a decision is pending. Blocking review holds the same hour.
The decision

Review, one calendar, and a customer record

Instant confirmation, ordinary review, or blocking review comes from the room policy. Ordinary review leaves the time available. Blocking review holds it while staff decide. Customers are grouped by the email on the booking, and each reservation stays on the calendar.

Questions

Common questions

What a guest can do, and what staff still decide.

No. They open the published link or the page on your website, choose a room and a time, and submit their details.

No. A room must be selected on the page and licensed for guest booking. Existing reservations and out-of-service periods still block conflicts. Room booking rules, such as hours and lead time, apply only when you turn that option on.

Yes, when you add a pricing plan. You can show an hourly, block, or day rate, or mark the price as on request. A deposit is calculated as part of the total. Asking for proof attaches a file to the booking. Staff still verify the transfer.

Both wait for a staff decision. Ordinary review does not reserve the time, so someone else can still take it. Blocking review holds the period until you approve or reject. The guest sees confirmed only after the room is actually reserved.

Yes. Share the guest link, not the editor address. Embed code follows the sites you allow. Query keys can prefill visible fields, and a read-only field cannot be edited on the form. A link that carries an email is not proof that the holder owns that address.

The follow-up email can include a manage link for that booking, with a verification code. It is not a general sign-in. In Guest booking, Customers groups submissions that used the same email, and each reservation remains a separate booking.

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