The Ticket Dashboard for Support Requests on Signage is a centralized interface designed to streamline the management of support tickets related to signage issues. Each ticket represents a support request, capturing critical details such as the report reason (e.g., malfunctioning display, incorrect content, physical damage, or software glitches) and the case status (e.g., new, in progress, resolved, or closed).
The dashboard is typically integrated into a support or customer service system, providing a user-friendly, real-time view of all signage-related support activities.
The dashboard is designed for support teams, signage maintenance staff, or facility managers who need to monitor and resolve signage-related issues efficiently. It ensures that all stakeholders have a clear, organized view of ongoing and historical support requests.
The Ticket Dashboard for Support Requests on Signage is a powerful tool for managing signage-related support tickets, offering a clear, organized, and real-time view of report reasons and case statuses. Its ability to streamline workflows, enhance visibility, and provide actionable insights makes it an invaluable asset for support teams and facility managers.
The pros—such as improved efficiency, scalability, and customer satisfaction—far outweigh the potential drawbacks, which can be mitigated with proper training and system maintenance. For organizations managing signage networks, this dashboard is a critical component for ensuring quick resolution of issues, minimizing downtime, and maintaining high operational standards.
Navigate to "Content", and create a new customize signage content
Edit the page and add "Support ticket list" widget
Select location
Save the changes and connect a device to the content
