Email - Resource booking
This page will introduce what emails will be sent out by different actions in resource booking.
Create booking
When the organizer create a booking, system will send:
- "Booking created" email to the organizer;
- "Meeting invitation" email to the attendees (if any);
- "Meeting invitation" and "visitor registration badge (based on visitor management setting)" email to the external attendees (visitor) (if any);
- "Service request" email to the service support (if any);
- "Visitor arrival" email to the booking organizer when the external attendees (visitors) arrive and check-in in reception;
Edit booking
When the organizer edit a booking, system will send:
- "Booking edited" email to the organizer;
- "Meeting updated" email to the attendees (if any);
- "Meeting updated" email to the external attendees as visitors (if any);
- "Service change request" email to the service support (if any);
- "Visitor arrival" email to the booking organizer when the external attendees (visitors) arrive and check-in in reception;
Cancel booking
When the organizer cancel a booking, system will send:
- "Booking deleted" email to the organizer;
- "Meeting cancelled" email to the attendees (if any);
- "Meeting cancelled" email to the external attendees as visitor (if any);
- "Cancel service" email to the service support (if any);
Tentative booking
When the organizer create a booking that required approval, system will send:
- "Booking approval request" email to booking manager(s) of the resource;
- If the booking manager(s) approve the booking, system will proceed to the "Create booking" flow;
- If the booking manager(s) reject the booking, system will send the "Booking rejected" email to the booking organizer;