Player Set-up
What should I check if the player connection does not success?
This refer to any abnormality in step 1 of Player setup in public network. Followings are the checklist for possible error in player connection:
- Please check the firewall setting;
- Please check if a valid certificate is provided for the HTTPS url of the system;
How to solve the performance problem with Windows player?
Please check if your device needs to update driver. If yes, please update the driver.